KEEPING FAMILIES HAPPY, ONE PET AT A TIME . . .
KEEPING FAMILIES HAPPY, ONE PET AT A TIME . . .
Pets are a significant part of our lives: they provide a form of relaxation nothing else can give, but need just as much care as people. You love them as family members, you provide for them as you would yourself. California Vet Supply is ready to assist you with competitively low prices and quality service to keep both you and your pet happy.
We offer almost every product imaginable for your pet. Syringes are available for individual purchase or full boxes, with or without needles attached. This includes insulin syringes. We also have curved tip and feeding syringes.
We also have a wide variety of pharmacy quality antibiotics, none of which require a prescription !
OUR GOAL . . .
For over 20 years, California Vet Supply has been assisting pet owners by supplying all of their needs for their various family members. If there is an item you're searching for that you cannot find, please contact us and we will do our best to supply it or suggest something better. Our goal has been and will continue to be to provide top quality, non prescription vet products while engaging our customers with the best customer service and prices !
PLEASE FEEL FREE TO CONTACT us at: (800) 366-3047
METHODS OF PAYMENT- We accept Visa, MasterCard and Discover Card credit or debit cards. Please be advised that your credit or debit card is charged at the time the order is placed online. Also, due to current security standards, the billing address provided on the order must match the billing address of the credit card being used for the order. Our clients are also welcome to pay with money orders. Please contact our Customer Service Department to obtain the correct total for your order if you wish to pay with a money order at (800) 366-3047 or e-mail the order to firstname.lastname@example.org. We are sorry, but at this time we do not offer C.O.D. as a payment option.
PAYPAL PAYMENTS -
We also offer the following payment options through PayPal: Visa, MasterCard, Discover, American Express, and E Checks. Please note that it is NOT necessary for you to have an existing PayPal account in order to use PayPal through our website.
RETURNS or CANCELLATIONS - All returns must be reported to us within 48 hours of receipt of order and returned within 14 days of receipt of order. All returns must be cleared with our Customer Service Department. Items returned for reasons other than our company error will accrue a 20% re-stocking fee, with the amount of the 20% charge subtracted from the credit issued to the client. However, if the client chooses to exchange the returned items(s) for anything on the website, the 20% restock fee will be waived and the appropriate credit or additional charge will occur. Shipping charges are non-refundable. The client pays for all shipping charges that may occur for the new order generated by the exchanged item(s). Returned items must be received by our shipping department in a condition that allows for their resale. The cost of returning items that are not due to company error will be the responsibility of the customer to pay. Returns occuring due to company error will be fully credited plus any cost accrued by the client to return the product to us. This amount will be credited to the clients credit card. The correct product will then be shipped at no further shipping charge to the client. Any cancelled orders will be charged a 5% restock fee on the product ordered. This fee will be deducted from the credit given for the cancellation of the order. The shipping cost to send back any orders refused upon delivery will be covered by the customer and deducted from the refund given once the order is returned to our shipping department.
DAMAGES or SHORTAGES - Any damaged or shorted item discovered in an order shipped from our company must be reported to our Customer Service within 48 hours of receipt. This policy includes packages not received within the guaranteed time frame paid for by the customer. We will gladly replace the damaged or shorted item or missing order one time. Any refund issued instead of supplying product replacement for damaged or shorted items or missing order will be made solely at the discretion of the company, and any such refund will not include shipping costs accrued by the customer for the order or products in question. Any damaged or shorted items or missing orders reported after 48 hours will not be replaced.
CAL VET CLUB PRICING -For over 20 years we have offered our customers the option of purchasing the Cal Vet Club Membership, with the incentive being that members would receive lower prices(as indicated by the Club Price shown on the site).
But times do change, and in today's economy, so many people are struggling to buy the basics, including the essentials for their best four legged friends. With that in mind, we felt it was time we made lower prices readily available to all of our customers, not just to those who paid the required Membership Fee to join the Cal Vet Club.
For this reason, we are no longer accepting new Cal Vet Club Memberships. Instead, we are implementing volume pricing on all items and a much lower total for free standard shipping. These advantages will come at no added cost to all of our customers.
The paid memberships of our existing Cal Vet Club customers will continue to be honored by both their ability to enjoy the best volume pricing even for just one item and by receiving an even lower total for free standard shipping
It is our hope that these combined actions will result in a better shopping experience for all of our customers.
PRODUCT DISCLAIMER - Every effort has been made to ensure the accuracy of the product information published on this website. However, it remains the responsibility of the consumers of any of the products on this website to familiarize themselves with the product information contained on the product label or package.